Shipping policy

1. Demo Orders

Any handling time, carrier method, delivery estimate, freight appointment, tracking status, warehouse reference, or shipping charge displayed for a demo product is illustrative.

• No demo item will be packed or transferred to a carrier.
• No demo shipment or tracking number should be expected.
• A demo order does not create an obligation to source, substitute, manufacture, or deliver a physical item.

2. Future Real Authorized Products

If RUNDLE later offers a real authorized product, the product page and checkout will clearly distinguish it from fictional demo products. Shipping terms displayed for the real product at the time of purchase will control.

Availability, regional eligibility, carrier options, handling time, shipping cost, signature requirements, freight arrangements, and delivery estimates may vary by product, value, destination, inventory location, and applicable brand policy.

3. Shipping Destinations

Any future shipping area will be stated during checkout. A product being visible on the website does not guarantee that it may be shipped to every state, territory, country, commercial address, residential address, forwarding service, or restricted location.

RUNDLE may decline or cancel an order when the destination is unsupported, restricted, inconsistent with regional authorization, or presents an unacceptable fraud or delivery risk.

4. Order Review and Processing

Real orders may be subject to payment authorization, fraud screening, address review, inventory confirmation, and product or regional eligibility checks before fulfillment.

Displayed processing times begin after required reviews are completed. Weekends, public holidays, verification requests, backorders, freight coordination, and address issues may extend processing.

5. High-Value and Freight Equipment

Professional or high-value equipment may require insured delivery, adult signature, identity or business verification, appointment delivery, loading-access confirmation, lift-gate service, or freight inspection at delivery.

Applicable requirements and charges will be disclosed before or during fulfillment of a real order whenever reasonably possible.

6. Tracking and Delivery Confirmation

For a real shippable order, tracking or freight information will normally be provided after carrier acceptance. A tracking event is generated by the carrier and may not update immediately.

Carrier scans, signature records, delivery photographs, and freight documentation may be used to investigate a delivery issue.

7. Address Accuracy and Changes

The customer is responsible for providing a complete and accurate delivery address. Address changes are not guaranteed after an order enters processing. RUNDLE may require additional verification before approving a change for a high-value order.

Additional costs caused by an incorrect address, refused delivery, inaccessible site, rescheduling, storage, redirection, or return-to-sender may be charged to the customer where permitted.

8. Visible Damage, Shortage, or Loss

For real products, inspect the package or freight shipment at delivery where practical. Record visible damage or shortage on the carrier documentation and contact RUNDLE promptly with photographs, packaging details, serial information, and delivery records.

Do not discard packaging while a damage or loss review is pending. Carrier and manufacturer procedures may affect available remedies.

9. Delivery Estimates and Delays

Delivery dates are estimates unless RUNDLE expressly confirms otherwise in writing. Weather, carrier congestion, customs, security reviews, natural events, remote-area service, freight availability, and circumstances outside reasonable control may cause delays.

10. Taxes, Duties, and Import Charges

If international shipping is expressly offered for a future real product, the customer may be responsible for import duties, brokerage, customs fees, and local taxes unless checkout states otherwise. The current demonstration does not confirm international product availability.

11. Contact

Questions about shipping or a delivery issue may be submitted through the Contact RUNDLE page. Include the order reference and do not submit complete payment-card information.